Privacy Policy

Last Updated: December 2025

The Chestermere Chamber of Commerce is committed to protecting the privacy of our members, website visitors, and community partners. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Personal Information Protection Act (Alberta) and the Personal Information Protection and Electronic Documents Act (Canada).

1. Collection of Personal Information

We collect only the personal information necessary to provide Chamber services. This may include:

• Business name and contact information
• Member names, email addresses, phone numbers
• Payment information when processing membership fees or event registrations
• Information submitted through forms, applications, or member profiles

We collect information directly from you, unless otherwise permitted by law.

2. Use of Personal Information

We use personal information to:

• Manage memberships and provide member services
• Maintain the business directory and Chamber communications
• Process event registrations and payments
• Share updates, newsletters, and information relevant to members
• Improve our programs, services, and website
• Meet legal or regulatory requirements

We will not use personal information for purposes other than those identified without your consent.

3. Disclosure of Personal Information

We do not sell or share personal information with third parties except when necessary to:

• Provide Chamber services (for example, payment processors or event partners)
• Meet legal, regulatory, or audit requirements
• Support website or system functionality through authorized service providers

All third-party providers are required to follow privacy and security standards.

4. Member Directory Information

Information submitted for inclusion in the Chamber’s public business directory may be visible to the public. Members are responsible for ensuring their listing is accurate and up to date.

Personal contact information is not shared publicly unless provided by the member for that purpose.

5. Consent

By becoming a member, submitting information, or using our website, you consent to the collection and use of personal information as outlined in this policy. You may withdraw consent at any time, subject to legal and contractual limitations.

6. Storage and Security

We take reasonable steps to protect personal information from loss, unauthorized access, misuse, or disclosure. Access is restricted to staff or contractors who require the information to perform their duties.

7. Access and Correction

You may request access to the personal information we hold about you, or ask for corrections if information is inaccurate or incomplete.
To make a request, contact us.

8. Cookies and Website Tracking

Our website may use cookies or analytics tools to improve user experience and understand website traffic. These tools do not collect personal information that identifies you directly.

9. Changes to This Policy

We may update this Privacy Policy as needed. The most current version will always be available on our website.

10. Contact Us

For questions, concerns, or requests regarding privacy,contact us.